Client Partnerships Lead – Retail & CPG Accounts

Infosys; Boston (MA); On-site; USD 100,000 - 187,000; Full time

Job summary

Infosys is seeking an Associate Client Partner for our Client Services to support a large portfolio of retail and CPG accounts within the CRL Practice. The SMCS will be responsible for all client interfaces within the assigned account scope and will work to build an account plan and direct client management activities.

Key duties include assessing trends, managing relationships, developing solutions and roadmaps, collaborating across units, leading pre-sales, and providing oversight during

Qualifications

• Bachelor’s degree or foreign equivalent required; 7+ years of experience with strong consulting experience.
• Knowledge of retail, CPG and consumer industry go-to-market solutions.
• Understanding of consumer products and retail industry business issues and drivers.
• Hands-on experience with vertical service offering creation, proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills.
• Experience across a Global Delivery model.
• US work authorization without employer sponsorship is required.

Responsibilities

• Assess industry trends, customer needs and Infosys capabilities to identify vertical solutions for consumer product customers.
• Client relationship management and business development: manage client relationships, build a portfolio up to $10-30M+.
• Develop and present solutions and roadmap for service offerings.
• Collaborate with relevant units to develop and launch the solutions/offerings.
• Collaborate with sales and account teams in launching the solutions/offerings.
• Orchestrate the pre-sales and sales process to close deals.
• Provide oversight during implementation and learnings to improve solutions/offerings.

Skills

Leadership

Interpersonal skills

Communication

Presentation skills

Consulting experience

Client relationship management

Education

Bachelor’s degree or foreign equivalent

Job description

Infosys is seeking an Associate Client Partner for our Client Services to support a large portfolio of retail and CPG accounts within the CRL Practice. The SMCS will be responsible for all client interfaces within the assigned account scope and will work to build an account plan and direct client management activities.

Key duties include assessing trends, managing relationships, developing solutions and roadmaps, collaborating across units, leading pre-sales, and providing oversight during