Client Partner

YASH Technologies; Boston (MA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k)

Paid time off

Performance-based incentives tied to账户

Job summary

YASH Technologies in the Greater Boston area seeks a Client Partner to own end-to-end client relationships, drive revenue growth, and ensure delivery success across on-site and onshore/offshore delivery models.

The role requires deep account ownership, executive engagement, and the ability to coordinate with delivery teams to shape solutions and expand footprints while maintaining accountability for outcomes.

Qualifications

• 15+ years of progressive experience in IT services or consulting with ownership of client relationships and revenue.
• Proven track record of growing accounts through cross-sell or upsell.
• Experience with commercial processes: scopes of work, renewals, and pricing discussions.

Responsibilities

• Own end-to-end revenue growth and account commercial health.
• Coordinate with delivery teams to ensure outcomes align with client expectations.
• Lead executive governance forums and build trusted advisory relationships.
• Collaborate across service lines and geographies to drive outcomes without direct authority.

Skills

Client relationship mgmt

Revenue growth

Executive stakeholder mgmt

Cross-functional collaboration

Negotiation

Job description

YASH Technologies is a customer‑centric, transformational global IT solutions and services partner with a proven track record delivering exceptional outcomes for Fortune 1000 enterprises across multiple industries. We're small enough to care and large enough to transform: we invest in a best‑in‑class culture centered on high‑impact outcomes and direct leadership attention. For a Client Partner, that balance is the job. You’ll have real account ownership and direct executive access, backed by the scale to deliver what you sell. Everything we do is underpinned by a shared desire to achieve customer success, ensure employee delight, and make community impact. At YASH, we lead change from the front lines.

About the Role

The Client Partner is the end‑to‑end owner of one or more strategic client relationships. You are accountable for client outcomes, revenue growth, commercial health, executive trust, and delivery success. It's neither pure sales nor pure delivery: you own the account's growth trajectory while partnering closely with delivery teams to keep commitments. Growth means expanding beyond the established footprint, opening new service lines and business areas that reach past the CIO into new buyers across the enterprise. You'll do this through consultative selling: understanding each client's desired outcomes, shaping solutions around them, and knowing when to pull in the right people to deliver them. You'll work across service lines and with a global (onshore/offshore) delivery model, influencing teams you don't directly manage. This role is based in the Greater Boston area and is best suited for someone who is comfortable operating independently, enjoys building relationships, and can create opportunities while taking full ownership of outcomes.

What You'll Do

Own Revenue & Commercial Health

• Ensure client advocacy while balancing accountability for account‑level revenue, margin, and pipeline.
• Maintain an always evolving account plan covering footprint, competitors, white space, and expansion strategy.
• Bring together the right internal teams to shape compelling, outcome‑driven solutions and translate YASH’s capabilities into clear business value
• Participate directly in scopes of work, contract renewals, and pricing discussions, partnering with service lines, Legal and Finance where needed.

Build Executive Client Relationships

• Serve as the trusted advisor and point of contact for assigned client(s), building relationships and gaining exposure to CXO stakeholders.
• Lead strategic governance forums that keep the relationship valuable and anchored at the right level.

Ensure Delivery Success

• Partner within the organization to ensure predictable execution, and strong client satisfaction.
• Stay close to delivery and proactively spot and address risks early
• Drive outcomes across service lines, delivery teams, and geographies where you do not hold direct authority

What You'll Need (Required)

• 15-18+ years of progressive experience in IT services or consulting, with increasing ownership of client relationships and revenue.
• Demonstrated experience owning meaningful revenue and a track record of growing accounts through cross‑sell or upsell.
• Direct experience in commercial processes: scopes of work, renewals, and pricing discussions
• Experience building and managing relationships with executive stakeholders.
• Experience managing both the client relationship and delivery alignment, and a demonstrated ability to work across service lines, delivery teams, and geographies to drive outcomes without formal authority.
• Deep exposure to SAP‑led engagements and solutioning in a regulated, enterprise environment.
• Strong professional presence and credibility in the Greater Boston Area.
• Willingness to work on site 2-3 days per week in Middlesex County.

What Sets You Apart (Preferred)

• 2-5+ years of deep expertise in the Life Sciences / Med Device vertical and demonstrated knowledge of HIPAA and medical device frameworks.
• You've taken over a struggling or at‑risk account and stabilized it, rebuilding client trust from the ground up.
• You've sold across multiple service lines (for example, SAP plus Data plus Digital) rather than a single offering.
• You've managed recognizable, named enterprise accounts.

YASH offers a competitive salary as well as comprehensive benefits package that includes:

• medical/dental/vision/life disability coverage
• 401(k)
• paid time off
• performance‑based incentives tied to account growth

Equal Opportunity Employer

YASH Technologies provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.