Client Ops Administrator (Hybrid)

Computershare; Columbia (MD); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid parental leave

Flexible working

Health and wellbeing rewards (medical,

401k matching

Employee stock purchase plan

FSAs (healthcare, dependent care, etc)

Income protection (disability, life)

Job summary

Computershare is hiring a Client Admin Specialist to serve as the operational support partner to the Account Management team. The role focuses on administrative execution, workflow coordination, order processing, and documentation management to help Account Managers serve clients and drive business growth.

You will work in a hybrid environment, based in one of our offices with flexibility to work from home part of the week, and you’ll have opportunities to advance within Account Management or

Qualifications

• High School Diploma or GED.
• Strong organizational and task management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities simultaneously.
• Strong documentation and workflow management capabilities.
• Microsoft Office proficiency.
• Administrative or operational support experience.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently while collaborating with others.
• A proactive approach and willingness to take ownership of tasks and follow-through.

Responsibilities

• Managing back-office administrative activities supporting Account Management teams.
• Processing and tracking client orders.
• Maintaining and updating client information within internal systems.
• Coordinating workflows and task queues across multiple teams.
• Tracking outstanding items and ensuring timely completion.
• Supporting account documentation, reporting, and administrative processes.
• Coordinating internally to ensure deliverables are completed accurately and on time.
• Identifying opportunities for process improvements and workflow efficiencies.
• Assisting with operational support activities that improve account management effectiveness.
• Preparing client materials, reports, and documentation as needed.

Skills

Organizational skills

Task management

Written and verbal communication

Multitasking

Documentation workflow

Microsoft Office

Administrative support

Attention to detail

Independent work

Proactive ownership

Education

High School diploma or GED

Bachelor’s degree (preferred)

Tools

Internal systems

Job description

Computershare is hiring a Client Admin Specialist to serve as the operational support partner to the Account Management team. The role focuses on administrative execution, workflow coordination, order processing, and documentation management to help Account Managers serve clients and drive business growth.

You will work in a hybrid environment, based in one of our offices with flexibility to work from home part of the week, and you’ll have opportunities to advance within Account Management or