Client Operations Trainee: Admin & Support

Holman Enterprises; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) plan with Company Match

Paid Time Off

Job summary

Holman Enterprises in Mt. Laurel, NJ is seeking a Client Administrator to serve as the primary point of contact for designated clients, handling inquiries and coordinating solutions across internal Holman departments.

You will log inquiries, update client profiles, manage end-to-end supply chain activities, and host meetings with clients and suppliers; 3–5 years in customer service or account management, plus proficiency in Word, Excel and PowerPoint, and strong organization are required.

Qualifications

• 3–5 years of experience in customer service, account management, or retail preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Demonstrated initiative, independence, and ability to multitask across client and departmental needs.
• Strong sense of ownership and accountability for decisions and outcomes.
• Ability to work collaboratively and build positive working relationships.
• Excellent verbal and written communication skills, including professional telephone communication and active listening.
• High school diploma or equivalent required #LI-MG1 INDCS

Responsibilities

• Receive and respond to customer and driver inquiries (internal and external) via phone and email in a timely manner.
• Coordinate with internal Holman departments to investigate issues and deliver closed-loop resolutions.
• Accurately log all inquiries, issue details, and resolutions within Holman systems.
• Provide regular status updates to clients on open items.
• Process fleet database updates, duplicate material requests, and activation/deactivation of fuel card PINs in accordance with client parameters.
• Update and audit client profiles and manage communications with third-party vendors.
• Serve as a dedicated, single point of contact for assigned client(s).
• Manage end-to-end process coordination for supply chain activities, including acquisition, delivery, and remarketing for a specific client.
• Host recurring meetings with clients, vendors, and internal teams to review topics such as order status, driver concerns, invoicing, and operational updates.
• Support additional duties and special projects as assigned.

Skills

Customer service

Account management

Retail

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Holman Enterprises in Mt. Laurel, NJ is seeking a Client Administrator to serve as the primary point of contact for designated clients, handling inquiries and coordinating solutions across internal Holman departments.

You will log inquiries, update client profiles, manage end-to-end supply chain activities, and host meetings with clients and suppliers; 3–5 years in customer service or account management, plus proficiency in Word, Excel and PowerPoint, and strong organization are required.