Client Operations Manager, Media & Process Excellence

Adelphi Group; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plan

Flexible spending

Life insurance

Disability insurance

Employee discount program

Employee stock purchase program

Paid family benefits

Job summary

Omnicom Media seeks an experienced Client Operations Manager to optimize end-to-end operations, leveraging data, tools, and governance to ensure accuracy and timely client deliverables. You will drive critical projects, mentor teams, and coordinate cross-functional stakeholders in a fast-paced environment.

The role requires 3–5 years of media operations experience, strong project management using Asana/Smartsheet, and excellent communication skills.

Qualifications

• Minimum 3–5 years of media experience in fast-paced environments.
• Proven ability to manage multiple initiatives with strong organizational skills.
• Excellent communication and collaboration with internal and external stakeholders.

Responsibilities

• Manage end-to-end operations across E2E Media Operations and Business Operations.
• Lead weekly QA and data governance to ensure accuracy and timeliness of client deliverables.
• Drive process improvements and automation in coordination with data engineering and taxonomy teams.
• Develop and maintain project plans, timelines, and status updates for stakeholders.
• Coordinate cross-functional teams through planning, execution, and closeout.

Skills

Media Buying & Operations

Project Management

Communication

Data Analysis

Stakeholder Management

Tools

Asana

Smartsheet

MBOX

Prisma

Job description

Omnicom Media seeks an experienced Client Operations Manager to optimize end-to-end operations, leveraging data, tools, and governance to ensure accuracy and timely client deliverables. You will drive critical projects, mentor teams, and coordinate cross-functional stakeholders in a fast-paced environment.

The role requires 3–5 years of media operations experience, strong project management using Asana/Smartsheet, and excellent communication skills.