Operations Leader — Projects & Process Optimization

Adelphi Group; New York (NY); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plans

Flex spending

Life insurance

Disability

Employee stock purchase program

Paid family benefits

Job summary

Omnicom Media is seeking an operations leader to work with account leads, rolling out and managing projects for our client. You will build systems, processes, and tools to drive efficiencies and standardization across cross-functional teams.

This role requires strong stakeholder management, PM tool expertise (Asana/Smartsheet), data mapping, and the ability to lead budgets and SLAs with clients and vendors.

Qualifications

• Critical thinker focused on streamlining and standardizing processes.
• Proven ability to build and maintain client and vendor relationships.
• Experience working both independently and in a team environment.
• Proficient in MS Office with working knowledge of Asana or Smartsheet.

Responsibilities

• Implement workflow management tool (e.g. Asana) and lead project management process to keep cross-functional teams on track.
• Facilitate enterprise-wide projects, including QBRs, education sessions, and competitive reporting.
• Provide ongoing support of tools/solutions (MediaTools, Ad Intel) including training and problem solving.
• Collaborate on taxonomy establishment and ensure team adherence.
• Collect, cleanse, QA, and map/integrate data from all systems to power automation.
• Drive financial processes around cross-team budget connectivity.
• QA budgets to ensure accuracy of every dollar.
• Liaise with clients, agency partners, and vendors to support implementation and optimization of processes.
• Partner with Account Management and clients to establish and audit against SLAs.

Skills

Critical thinking

Relationship building

Independent work

Team collaboration

Tools

MS Office

Asana

Smartsheet

Job description

Omnicom Media is seeking an operations leader to work with account leads, rolling out and managing projects for our client. You will build systems, processes, and tools to drive efficiencies and standardization across cross-functional teams.

This role requires strong stakeholder management, PM tool expertise (Asana/Smartsheet), data mapping, and the ability to lead budgets and SLAs with clients and vendors.