VP, Operations

Adelphi Group; New York (NY); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plans

Flex spending

Life insurance

Disability

Employee stock purchase program

Paid family benefits

Job summary

Omnicom Media is seeking an operations leader to work with account leads, rolling out and managing projects for our client. You will build systems, processes, and tools to drive efficiencies and standardization across cross-functional teams.

This role requires strong stakeholder management, PM tool expertise (Asana/Smartsheet), data mapping, and the ability to lead budgets and SLAs with clients and vendors.

Qualifications

• Critical thinker focused on streamlining and standardizing processes.
• Proven ability to build and maintain client and vendor relationships.
• Experience working both independently and in a team environment.
• Proficient in MS Office with working knowledge of Asana or Smartsheet.

Responsibilities

• Implement workflow management tool (e.g. Asana) and lead project management process to keep cross-functional teams on track.
• Facilitate enterprise-wide projects, including QBRs, education sessions, and competitive reporting.
• Provide ongoing support of tools/solutions (MediaTools, Ad Intel) including training and problem solving.
• Collaborate on taxonomy establishment and ensure team adherence.
• Collect, cleanse, QA, and map/integrate data from all systems to power automation.
• Drive financial processes around cross-team budget connectivity.
• QA budgets to ensure accuracy of every dollar.
• Liaise with clients, agency partners, and vendors to support implementation and optimization of processes.
• Partner with Account Management and clients to establish and audit against SLAs.

Skills

Critical thinking

Relationship building

Independent work

Team collaboration

Tools

MS Office

Asana

Smartsheet

Job description

Agency:

Omnicom Media

Job Function:

Projects and Performance Improvement

Job Subfunction:

Business Performance and Process Improvement

Job Description:

Position Overview

We are looking for a dynamic Operations leader who will be responsible for working with the account leads in operationalizing the rollout and management of several projects for our client. In this role, this person will correspond directly with internal, client, and agency partner teams and lead in building and implementing the systems, processes, and tools that drive efficiencies and power standardization.

Responsibilities

• Implement workflow management tool (e.g. Asana) and lead project management process to keep cross-functional teams on track, accountable, and focused
• Facilitate key enterprise-wide projects (e.g. QBR, education sessions, competitive reporting), including assembling key players, delegating responsibility and tasks, managing timelines, and distributing clear notes/follow ups
• Ongoing support of tools/solutions (e.g. MediaTools, Ad Intel), including training team, problem solving technical issues, and optimizing processes
• Collaboration on establishing taxonomy and ensuring team adherence
• Collect, cleanse, QA, and mapping/integration of data from all systems/sources (e.g. MediaTools, Mediaocean) required to power automation
• Drive financial process around cross-team budget connectivity
• QA budgets to ensure every dollar is accurate
• Liaise extensively with clients, agency partners, and vendors to support implementation, adherence, and optimization of processes
• Partner with Account Management and clients to establish and audit against SLAs

Required Skills and Experience

• Critical thinker who is interested in developing efficient ways to streamline, standardize, and improve current systems and processes
• Proven ability to develop and maintain solid professional relationships with clients, colleagues, and vendors
• Experience working both independently and, in a team-oriented, collaborative environment
• Required PC proficiency and expertise with MS Office (Excel, Word, PowerPoint) and a working knowledge of Asana, Smartsheet, or a similar project management tool

Desired Skills and Experience

• 8+ years of demonstrated work success in project management
• Experience and working knowledge of media planning and buying
• Goal-oriented and action-focused with expert time management, multi-tasking, project planning, and organizational skills
• Strong verbal, written, and interpersonal communication skills, including the ability to communicate effectively with a variety of audiences (e.g., laterally across peers and upward to senior management)
• Flexibility to adapt to shifting priorities, demands, and timelines

Wage and Benefits

• We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
• The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.
• Employment Transparency
• It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

170,000-190,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.