Client Onboarding & Training Specialist (Hybrid)

Inmyteam Corp.; Town of Florida (NY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

INMYTEAM CORP. is seeking a dynamic Implementation Specialist to onboard clients, train them on our software, and guide them through implementation, ensuring a smooth handoff to the Support team.

You will work directly with clients, explain technical concepts clearly, and build long-term relationships in a collaborative, fast-paced environment. This full-time, hybrid role is based in Weston, FL, with two remote days per week and in-office Mon/Wed/Fri.

Qualifications

• Strong communication and interpersonal skills.
• Ability to train, educate, and guide clients with confidence.
• Highly organized, proactive, and detail-oriented.
• Comfortable working with software and learning new systems quickly.
• Ability to manage multiple client implementations at once.
• Bilingual English and Spanish is a must.

Responsibilities

• Lead onboarding and implementation for new INMYTEAM clients
• Train clients on how to effectively use the INMYTEAM software
• Serve as the primary point of contact during the onboarding phase
• Follow up with clients to ensure successful adoption and satisfaction
• Identify client needs, challenges, and opportunities during implementation
• Document implementation progress and outcomes
• Coordinate a smooth handoff from Implementation to the Support team
• Work closely with internal teams to improve onboarding processes and client experience

Skills

Communication

Interpersonal skills

Bilingual English/Spanish

Organization

Training and onboarding

Software aptitude

Job description

INMYTEAM CORP. is seeking a dynamic Implementation Specialist to onboard clients, train them on our software, and guide them through implementation, ensuring a smooth handoff to the Support team.

You will work directly with clients, explain technical concepts clearly, and build long-term relationships in a collaborative, fast-paced environment. This full-time, hybrid role is based in Weston, FL, with two remote days per week and in-office Mon/Wed/Fri.