Client Onboarding & Systems Integration Lead

Medical Billing Center; Greenville (SC); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with 50% employer match up to 6

Paid holidays and paid time off

Company-paid life insurance

Job summary

Medical Billing Center (MBC) is a service-based healthcare revenue management company supporting independent outpatient physical therapy practices nationwide. We partner with clinic owners to deliver efficient billing and collections services with a strong focus on relationships, accountability, and operational excellence.

The Client Onboarding & Systems Integration Coordinator leads onboarding, implementation, and go-live activities, coordinating IT, training, and operations to ensure seamless

Qualifications

• 3-5+ years of healthcare RCM, medical billing, onboarding, implementation, or operations.
• Knowledge of medical AR, billing workflows, claims, collections, and denial management.
• Strong communication, organizational, and project coordination skills.
• Experience with healthcare software systems, EHR/EMR platforms, and integrations preferred.

Responsibilities

• Lead client onboarding, implementation, and go-live activities.
• Coordinate system implementations, data migrations, software configurations, and third-party integrations.
• Serve as one of the client contacts during onboarding and implementation phases.
• Coordinate activities between Operations, Billing, AR, Credentialing, IT, Training, and Leadership teams.
• Facilitate kickoff meetings, status calls, training sessions, workflow reviews, and readiness assessments.
• Ensure all implementation requirements, documentation, and data are validated prior to go-live.
• Monitor project timelines and proactively resolve implementation issues.
• Provide post-go-live support for approximately 30 days to ensure successful stabilization.
• Coordinate transition and handoff to the AR team following the stabilization period.
• Support RCM, medical AR workflow optimization, KPI review, denial management awareness, and process improvement initiatives.

Skills

Healthcare RCM

Onboarding

Implementation

Project coordination

Integrations

Tools

EHR/EMR

Job description

Medical Billing Center (MBC) is a service-based healthcare revenue management company supporting independent outpatient physical therapy practices nationwide. We partner with clinic owners to deliver efficient billing and collections services with a strong focus on relationships, accountability, and operational excellence.

The Client Onboarding & Systems Integration Coordinator leads onboarding, implementation, and go-live activities, coordinating IT, training, and operations to ensure seamless