Revenue Cycle Onboarding & Implementation Lead

Medical Billing Center; Mauldin (SC); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Life insurance

Disability coverage

EAP

Bonus program

Job summary

Medical Billing Center (MBC) is seeking an Onboarding Supervisor — Revenue Cycle Management to lead new client transitions from kickoff through go-live and stabilization.

You will coordinate system configuration, workflow development, training, and implementation timelines, working with Onboarding, Billing, AR, Credentialing, IT, and Leadership to ensure a smooth transition into active billing operations.

Qualifications

• 4+ years of experience in healthcare revenue cycle management, medical billing operations, healthcare implementation, client onboarding, practice management, or related field.
• Strong knowledge of claims, reimbursement, AR, denials, payer workflows, and payment posting.
• Demonstrated experience leading healthcare implementations, client transitions, system conversions, and related projects.
• PM skills with organizational, communication, and problem-solving strengths; able to manage multiple implementations.
• Experience with healthcare practice management systems, EMR/EHR, billing systems, clearinghouses, or related technologies.
• Ability to identify dependencies, manage deadlines, escalate risks, and exercise sound judgment.
• Experience in outpatient rehabilitation settings preferred; familiarity with payer enrollment and EDI workflows is a plus.
• Formal project management training or certification is a plus.

Responsibilities

• Own new-client implementation through go-live and post-launch stabilization.
• Serve as a primary client-facing leader during the implementation period.
• Establish and manage implementation timelines, milestones, responsibilities, dependencies, and readiness requirements.
• Lead implementation meetings, workflow reviews, training coordination, readiness assessments, status calls, and go-live planning.
• Coordinate activities across Onboarding, Billing, AR, Credentialing, IT, Training, Development, Leadership, vendors, and client teams.
• Evaluate revenue cycle workflows related to registration, insurance verification, claims submission, payment posting, denials, collections, and AR.
• Identify workflow, system, or operational risks that could impact billing continuity or timelines.
• Ensure required payer information, documentation, system access, data, integrations validated prior to launch.
• Lead operational aspects of PM, EMR/EHR, billing, clearinghouse, ERA/EDI, and related technology implementations.
• Coordinate data migration, system configuration, testing, access requirements, and readiness.
• Monitor early post-launch revenue cycle activity and coordinate resolution of issues.
• Maintain implementation documentation and communicate risks and decisions.
• Lead the transition from Implementation into ongoing AR Operations after stabilization.

Skills

Healthcare revenue cycle

Revenue cycle workflows

Project leadership

Project management

Practice management systems

Risk management

Client communication

Outpatient rehab experience

EDI workflows

Payer enrollment

Microsoft Teams

Microsoft 365

PM certification

Tools

EMR/EHR systems

Billing systems

Clearinghouses

Job description

Medical Billing Center (MBC) is seeking an Onboarding Supervisor — Revenue Cycle Management to lead new client transitions from kickoff through go-live and stabilization.

You will coordinate system configuration, workflow development, training, and implementation timelines, working with Onboarding, Billing, AR, Credentialing, IT, and Leadership to ensure a smooth transition into active billing operations.