Client Onboarding & Systems Integration Lead

Medical-Billing-Center

Mauldin (SC)

On-site

USD 52,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

401(k) with match

Paid holidays and PTO

Life insurance

Disability coverage

Employee Assistance Program

Job summary

Medical Billing Center is seeking a Client Onboarding & Systems Integration Coordinator to guide new clients from contract through implementation, onboarding, training, go-live, and post-implementation stabilization. You will coordinate system implementations, data migrations, software configurations, and third-party integrations, ensuring smooth transitions and post-go-live support for about 30 days.

Required are 3–5+ years in healthcare RCM, strong communication, and experience with EHR/EMR

Qualifications

3–5+ years of healthcare RCM, onboarding, implementation, or operations experience.
Knowledge of medical AR, billing workflows, claims, collections, and denial management.
Strong communication, organizational, and project coordination skills.

Responsibilities

Lead client onboarding, implementation, and go-live activities.
Coordinate system implementations, data migrations, software configurations, and third-party integrations.
Serve as client contact during onboarding and implementation phases.
Coordinate activities between Operations, Billing, AR, Credentialing, IT, Training, and Leadership teams.
Facilitate kickoff meetings, status calls, training sessions, workflow reviews, and readiness assessments.
Ensure all implementation requirements and data are validated prior to go-live.
Monitor timelines and resolve implementation issues proactively.
Provide post-go-live support for ~30 days to stabilize.
Coordinate transition and handoff to AR team after stabilization.
Support RCM, workflow optimization, KPI review, and denials management.