Client Onboarding & Operations Specialist

Talentify; Dallas (TX); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)/Roth

Life Insurance (Basic/Supplemental) &/

Disability insurance (short & long‑/or

Health Savings Account (HSA) & DCFSA

Transportation benefits

Employee Assistance Program

Tuition Assistance

Time Off/Leave

Job summary

Actalent is hiring a Business Support Associate in Dallas, TX to provide timely, customer-focused support for candidates, contractors, clients, and internal teams. The role covers onboarding, payroll coordination, and office operations, with a strong emphasis on problem resolution and cross‑functional collaboration.

You will work across field offices and corporate centers, coordinating with centralized teams and maintaining accurate contractor records, reports, and process documentation.

Qualifications

• Associates degree with 1+ year(s) of customer service experience or 2+ year(s) of applicable customer service experience
• Excellent written and verbal communication skills
• Ability to prioritize, organize, and problem-solve to meet deadlines
• Team-oriented with the ability to collaborate across offices and departments
• Integrity and discretion when handling sensitive information
• Strong attention to detail and multi-tasking capabilities
• Customer-focused mindset and responsiveness to inquiries

Responsibilities

• Onboard candidates and contractors, coordinating paperwork and asset distribution
• Serve as primary contact for onboarding, payroll, and invoicing questions
• Facilitate internal payroll processes and office operations
• Coordinate real estate, procurement, and vendor management activities
• Provide front-office support and partner with Talent Acquisition for onboarding
• Communicate status updates and coordinate with center teams for issue resolution

Job description

Actalent is hiring a Business Support Associate in Dallas, TX to provide timely, customer-focused support for candidates, contractors, clients, and internal teams. The role covers onboarding, payroll coordination, and office operations, with a strong emphasis on problem resolution and cross‑functional collaboration.

You will work across field offices and corporate centers, coordinating with centralized teams and maintaining accurate contractor records, reports, and process documentation.