Onboarding & Operations Support Specialist

Actalent; Dublin (OH); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)/Roth

Insurance (Basic/Supplemental Life & AD&D)

Short and long-term disability

Health & Dependent Care Spending Accounts

Transportation benefits

Employee Assistance Program

Tuition Assistance

PTO and leave options

Job summary

Actalent is seeking a Business Support Associate in Dublin, Ohio. This role focuses on delivering excellent customer service to candidates and contractors while overseeing the onboarding process. The individual will assist with operational duties, manage payroll inquiries, and provide administrative support in a dynamic setting.

Ideal candidates possess strong communication skills, the ability to solve problems, and a minimum of 1 year in customer service. The role offers a base salary of $42,000 plus bonuses, along with comprehensive benefits including medical and tuition assistance.

Qualifications

• 1+ year(s) of experience in customer service.
• Ability to prioritize, organize, and problem‑solve.
• Excellent written and oral communication skills.

Responsibilities

• Support candidate onboarding processes.
• Manage contractor questions and payroll issues.
• Provide front-office customer service and administrative support.

Skills

Customer Service

Teamwork

Communication

Problem Solving

Education

Associate's degree or 2+ years experience

Job description

Actalent is seeking a Business Support Associate in Dublin, Ohio. This role focuses on delivering excellent customer service to candidates and contractors while overseeing the onboarding process. The individual will assist with operational duties, manage payroll inquiries, and provide administrative support in a dynamic setting.

Ideal candidates possess strong communication skills, the ability to solve problems, and a minimum of 1 year in customer service. The role offers a base salary of $42,000 plus bonuses, along with comprehensive benefits including medical and tuition assistance.