Onboarding & Operations Support Specialist

Actalent; Dallas (TX); Presencial; USD 38 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental & vision

401(k)/Roth

Life & AD&D insurance

Disability insurance

Health & dependent care spending

Transportation benefits

Employee assistance program

Tuition assistance

Time off / PTO

Resumo da oferta

Actalent is seeking a Business Support Associate in the Dallas area to deliver frontline customer service to candidates, contractors, clients, and internal partners. You will manage onboarding, payroll coordination, travel bookings, and office operations with a focus on efficient processes and positive experiences.

Responsibilities include supporting onboarding activities, resolving payroll and invoicing issues, and acting as a liaison between field offices and corporate teams.

Qualificações

• Associates degree with 1+ year of customer service experience or 2+ years in similar roles.
• Ability to prioritize, organize and meet deadlines.
• Strong written and oral communication and interpersonal skills.
• Able to build partnerships with internal customers across locations.
• Maintain confidentiality and adhere to HR policies.
• Able to tackle complex issues and develop practical solutions.
• Detail-oriented and able to handle multiple tasks.

Responsabilidades

• Provide high-quality front-office customer service via phone, email, and in person.
• Support onboarding for candidates and contractors, coordinating paperwork and assets.
• Assist with onboarding status updates to stakeholders and partner with centralized teams.
• Resolve onboarding, payroll, and invoicing issues with timely resolution.
• Coordinate payroll processing and distribute live paychecks.
• Assist with contractor travel bookings and related administrative tasks.
• Liaise between field offices and corporate teams to drive partnerships.
• Support real estate communications and office administration.
• Manage office supplies, purchasing, and vendor management.
• Assist with I-9 and onboarding paperwork for field/on-premise hires.

Conhecimentos

Customer service

Prioritization

Communication

Teamwork

Confidentiality

Problem solving

Attention to detail

Formação académica

Associate degree

Descrição da oferta de emprego

Actalent is seeking a Business Support Associate in the Dallas area to deliver frontline customer service to candidates, contractors, clients, and internal partners. You will manage onboarding, payroll coordination, travel bookings, and office operations with a focus on efficient processes and positive experiences.

Responsibilities include supporting onboarding activities, resolving payroll and invoicing issues, and acting as a liaison between field offices and corporate teams.