Client Onboarding & Lead Qualification Pro

Handsome Homebuyer; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

4 weeks paid time off

Company-paid holidays

Homebuyers Assistance Program

Career growth opportunities

Job summary

Handsome Homebuyer is seeking a Lead Intake Specialist to be the first contact for inbound leads and build rapport with homeowners. You will qualify prospects, manage follow-ups, and hand off qualified leads to the acquisitions team to drive sales.

The role emphasizes phone conversations, persistent follow-up, and delivering an exceptional client experience in a fast-paced environment.

Qualifications

• 1–3 years in customer service or lead intake.
• Excellent oral and written communication.
• Strong organizational and time management skills.
• Experience updating CRM records (Salesforce).
• Ability to set qualified appointments and follow-ups.

Responsibilities

• Serve as the primary contact for incoming leads and provide excellent service.
• Qualify leads by gathering property details, motivation, and timeline.
• Maintain follow-up cadence via phone, text, and email.
• Update CRM and track lead activity in Podio/Salesforce and Asana.
• Set qualified appointments for Field Sales Reps.
• Collaborate with acquisitions to hit weekly and monthly targets.

Skills

Customer service

Inside sales

Lead intake

Communication

Organization

CRM updates

Tools

Salesforce

Podio

Asana

Job description

Handsome Homebuyer is seeking a Lead Intake Specialist to be the first contact for inbound leads and build rapport with homeowners. You will qualify prospects, manage follow-ups, and hand off qualified leads to the acquisitions team to drive sales.

The role emphasizes phone conversations, persistent follow-up, and delivering an exceptional client experience in a fast-paced environment.