Intake & Lead Conversion Specialist

SERVPRO® Team Carpenter; Sacramento (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Competitive salary

Job summary

SERVPRO is seeking a proactive Intake Sales Specialist to manage the intake process for potential clients and drive lead conversion in a fast-paced environment. You will be the first contact, qualify leads, gather essential information, and collaborate with internal teams to transition leads into the broader sales pipeline.

Ideal candidates have some sales or customer service experience, strong communication skills, and the flexibility to adapt to a dynamic setting.

Qualifications

• Experience in customer service or intake-based sales.
• Strong communication and active listening skills.
• Ability to thrive in a fast-paced, changing environment.
• Proficiency with CRM systems and data entry.

Responsibilities

• Serve as the first point of contact for inquiries with a professional, empathetic approach.
• Assess and qualify leads, gathering information to support conversion.
• Collaborate with internal teams to hand off leads into the sales pipeline.
• Implement and refine conversion strategies to maximize client acquisition.
• Maintain detailed records of client interactions in the CRM.

Skills

Customer service

Communication

CRM proficiency

Lead qualification

Team collaboration

Tools

CRM software

Job description

SERVPRO is seeking a proactive Intake Sales Specialist to manage the intake process for potential clients and drive lead conversion in a fast-paced environment. You will be the first contact, qualify leads, gather essential information, and collaborate with internal teams to transition leads into the broader sales pipeline.

Ideal candidates have some sales or customer service experience, strong communication skills, and the flexibility to adapt to a dynamic setting.