Client Onboarding & Implementation Specialist

ADP, Inc.; El Paso (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

ADP, Inc. in El Paso is hiring an Implementation Specialist. You will onboard clients and guide mid-sized businesses through ADP technology implementations, ensuring a smooth adoption of payroll and HR solutions.

Your day-to-day includes analyzing client needs, reviewing existing systems, coordinating with sales and support teams, and delivering clear guidance in a fast-paced, metrics-driven environment.

Qualifications

• High School Diploma required.
• 1–3 years of experience in a client service or systems integration environment.
• Basic project management skills.
• Overtime hours during peak seasons.
• A college degree is great but not required; relevant experience may be considered.

Responsibilities

• Onboard Clients: create exceptional onboarding experiences for each product or service implementation.
• Implement ADP Technologies: analyze client systems, interface requirements, and business processes to implement ADP solutions.
• Partner Internally: collaborate with sales and customer service and coordinate with the client project team.
• Multi-Task & Communicate: manage multiple time-sensitive projects and share information with clients and ADP teams.
• Maintain a daily schedule and handle a high volume of inbound calls, with busier periods at year-end.

Skills

Client service

Systems integration

Project management

Overtime availability

Job description

ADP, Inc. in El Paso is hiring an Implementation Specialist. You will onboard clients and guide mid-sized businesses through ADP technology implementations, ensuring a smooth adoption of payroll and HR solutions.

Your day-to-day includes analyzing client needs, reviewing existing systems, coordinating with sales and support teams, and delivering clear guidance in a fast-paced, metrics-driven environment.