Client Intake Specialist — Legal Support & Advocacy

Consumer Legal Services, LLC; Long Beach (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Job summary

Consumer Legal Services, LLC in Long Beach, CA is seeking a motivated Legal Assistant/Intake Specialist to be the first point of contact for clients seeking legal help. You will play a vital role in connecting people with representation in a fast-paced environment.

The role requires strong communication, organization, and attention to detail, with bilingual English/Spanish a plus, contributing to compassionate, results-driven legal support.

Qualifications

• 1+ years of experience in a legal assistant or intake role.
• Familiarity with legal terminology, documentation, and court procedures.
• Strong written and verbal communication skills.
• Proficiency in legal case management software and Microsoft Office.
• Highly organized with strong attention to detail and ability to multitask.
• Empathetic, professional demeanor when handling sensitive client matters.
• Bilingual English/Spanish a plus.

Responsibilities

• Conduct client intake interviews, gathering and documenting case information accurately.
• Screen potential clients to determine eligibility and case viability.
• Maintain and organize legal files, records, and case management databases.
• Draft and prepare legal correspondence, forms, and documents as directed by attorneys.
• Schedule consultations, hearings, and appointments for attorneys and clients.
• Communicate professionally with clients, courts, and third parties via phone and email.
• Follow up with prospective clients and track intake pipeline progress.

Skills

Client intake

Paralegal support

Attention to detail

Written communication

Verbal communication

Multitasking

Empathy

Bilingual English/Spanish

Tools

Legal case management software

Microsoft Office

Job description

Consumer Legal Services, LLC in Long Beach, CA is seeking a motivated Legal Assistant/Intake Specialist to be the first point of contact for clients seeking legal help. You will play a vital role in connecting people with representation in a fast-paced environment.

The role requires strong communication, organization, and attention to detail, with bilingual English/Spanish a plus, contributing to compassionate, results-driven legal support.