Client Intake & Insurance Verification Specialist

RIVER VALLEY COUNSELING CENTER, INC; Chicopee (MA); Presencial; USD 29.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Supportive environment

Professional development

Competitive benefits

Multidisciplinary team

Community impact

Descripción de la vacante

River Valley Counseling Center, Inc. in Chicopee seeks a Central Registration Coordinator to be the first point of contact for potential clients and referral sources, ensuring inquiries are answered within 24 hours.

You will document inquiries, complete Initial Contact Forms, and verify insurance eligibility in collaboration with the Billing Office. You will also direct referrals to appropriate services or external facilities when needed and support reporting, record-keeping, and other

Formación

• High School diploma or GED required.
• 1–2 years’ experience in receptionist/administrative role.
• Bilingual with strong attention to detail.

Responsabilidades

• Respond to all calls from potential clients or referral sources within 24 hours.
• Document inquiries and complete Initial Contact Forms.
• Verify insurance eligibility and authorizations with Billing Office.
• Provide reporting and data as requested to staff and management.
• Assist administrative department in projects as needed.

Conocimientos

Bilingual

Customer service

Organized

Attention to detail

Educación

High School diploma or GED

Descripción del empleo

River Valley Counseling Center, Inc. in Chicopee seeks a Central Registration Coordinator to be the first point of contact for potential clients and referral sources, ensuring inquiries are answered within 24 hours.

You will document inquiries, complete Initial Contact Forms, and verify insurance eligibility in collaboration with the Billing Office. You will also direct referrals to appropriate services or external facilities when needed and support reporting, record-keeping, and other