Intake & Client Services Coordinator

Cenikor Foundation; Deer Park (TX); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

Tuition reimbursement

Bonuses

Descripción de la vacante

Cenikor Foundation is seeking an Intake/Registration Specialist to be the first point of contact for clients entering our recovery programs. You will manage intake scheduling, financial conversations, and client portal activities, collaborating with clinical and access‑center teams.

Excellent communication, time management, and knowledge of insurance funding will help ensure smooth admissions and high-quality client care in a busy environment.

Formación

• Proven time management to meet deadlines and handle multiple tasks.
• Knowledge of insurance/munding state funding intake and admissions criteria.
• Strong written and verbal communication with clients.
• Self-present a positive, professional image with customers.
• Proficient in Microsoft Office and calendar management.

Responsabilidades

• Serve as the initial contact for clients prior to intake appointments.
• Make reminder calls to confirm intake appointments and reschedule as needed.
• Greet visitors and represent Cenikor professionally by phone, email, and in person.
• Provide client support and concierge-like service throughout recovery journey.
• Discuss financial responsibility and funding options with clients and assist with billing.
• Manage client portal accounts and related reminders within the EHR system.
• Generate daily/weekly/monthly reports on client conversion, admissions, discharges and census.
• Coordinate with referral sources and Access Center to manage wait lists and referrals.
• Assist clinical and admissions teams to ensure timely authorization and coordination of care.

Conocimientos

Time management

Insurance knowledge

Communication skills

Customer service

MS Office

Educación

High school diploma/GED

Herramientas

MS Outlook

MS Office

Descripción del empleo

Cenikor Foundation is seeking an Intake/Registration Specialist to be the first point of contact for clients entering our recovery programs. You will manage intake scheduling, financial conversations, and client portal activities, collaborating with clinical and access‑center teams.

Excellent communication, time management, and knowledge of insurance funding will help ensure smooth admissions and high-quality client care in a busy environment.