Client Insights Coordinator — Dashboards & Data (Hybrid)

Christian Dior Couture; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Employee discount program

Paid time off

4 days in office/1 day remote

Commuter benefits

401k with employer match

Job summary

Christian Dior Couture is seeking a Coordinator, Client Insights in New York to support the Client Insights & Analytics team. You will deliver day-to-day reporting, develop dashboards, ensure data accuracy, and manage data and projects for Americas HQ and Retail teams.

Responsibilities include maintaining data quality, coordinating CRM updates, and partnering with cross-functional teams to drive data-driven decisions. A strong analytical mindset and luxury-sector experience are preferred.

Qualifications

• Bachelor's degree in Business, Marketing, Business Analytics, Economics, or related field.
• Minimum 2 years' experience in CRM support, retail analytics, or client insights (luxury preferred).
• Strong MS Office skills, especially Excel and PowerPoint.
• Understanding of CRM platforms; Salesforce experience is a plus.
• Experience with BI tools is a plus.
• Fluency in English.

Responsibilities

• Manage recurring zone-level reports (weekly & monthly).
• Partner with the Commercial Performance Team to develop client goals and projections.
• Produce ad hoc reports and insights using internal data platforms.
• Support internal teams with additional reports, client lists, and data requests.
• Conduct client purchase behavior and other product related studies.
• Assist with CRM tool updates, testing, and reporting enhancements.
• Support regional teams with reporting questions, dashboard usage, and reporting tools.
• Develop and maintain automated dashboards to streamline reporting and increase efficiency.
• Optimize data workflows to reduce manual processes.
• Improve report accuracy and shorten insight delivery time.
• Support regional teams with analytics questions, dashboard usage, and reporting tools.

Skills

Analytical mindset

Excel

Power BI/Tableau/QLIK

CRM systems (Salesforce)

Automation of reports

Fast learner

Education

Bachelor's degree in Business/Analytics/Marketing

Tools

Power BI

Tableau

Qlik

Salesforce

Job description

Christian Dior Couture is seeking a Coordinator, Client Insights in New York to support the Client Insights & Analytics team. You will deliver day-to-day reporting, develop dashboards, ensure data accuracy, and manage data and projects for Americas HQ and Retail teams.

Responsibilities include maintaining data quality, coordinating CRM updates, and partnering with cross-functional teams to drive data-driven decisions. A strong analytical mindset and luxury-sector experience are preferred.