Client Insights & Analytics Coordinator

Brobston Group; New York (NY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Brobston Group in New York is seeking a Client Insights Coordinator to develop dashboards and deliver daily reports using Excel and BI tools. The role ensures accurate client data and manages insights projects across Americas teams.

Responsibilities include CRM activities, automation of reports, and collaboration with headquarters and retail teams; some regional travel may be required, with a hybrid work pattern and 4 days in the office.

Qualifications

• Bachelor's degree in Business, Marketing, Business Analytics, Economics, or related field.
• Minimum 2 years in CRM support, retail analytics, or client insights; luxury experience preferred.
• Strong Excel and PowerPoint skills; familiarity with CRM platforms and BI tools.
• Fluent in English; strong analytical and organizational skills; detail-oriented with discretion.
• Hybrid schedule: 4 days in office, 1 remote day.

Responsibilities

• Develop dashboards and day-to-day reporting using Excel and BI tools.
• Maintain data accuracy and manage client insights data and projects.
• Support CRM activities and automate reports and data workflows.
• Collaborate with headquarters and retail teams; regional travel as needed.

Skills

CRM

Excel

PowerPoint

Analytical skills

Data accuracy

Education

Bachelor's degree

Tools

BI tools

CRM software

Job description

Brobston Group in New York is seeking a Client Insights Coordinator to develop dashboards and deliver daily reports using Excel and BI tools. The role ensures accurate client data and manages insights projects across Americas teams.

Responsibilities include CRM activities, automation of reports, and collaboration with headquarters and retail teams; some regional travel may be required, with a hybrid work pattern and 4 days in the office.