Client Insights Coordinator: Dashboards & Data (Hybrid)

LVMH; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer matching

Paid time off

Commuter benefits

Job summary

Christian Dior Couture, part of the LVMH group, seeks a Client Insights Coordinator in New York to deliver reporting, build dashboards, and ensure data quality across Americas HQ and Retail teams. The role emphasizes CRM, analytics, and cross-functional collaboration in a luxury environment.

You will manage weekly/monthly reports, develop client insights, and support data-driven decisions while maintaining data hygiene and training partners on tools.

Qualifications

• Bachelor’s degree in Business, Marketing, Business Analytics, Economics, or related field.
• Minimum 2 years’ experience in CRM support, retail analytics, or client insights (luxury preferred).
• Strong Microsoft Office skills, especially Excel and PowerPoint.
• Understanding of CRM platforms; Salesforce experience is a plus.
• Experience with BI tools is a plus.
• Fluency in English.
• Demonstrated ability to manage sensitive client information with discretion.

Responsibilities

• Manage and produce recurring reports (weekly & monthly) for zone-level clients.
• Develop client goals and projections with Commercial Performance Team.
• Create ad hoc reports and insights from internal data platforms.
• Support teams with reports, client lists, and data requests.
• Analyze client purchase behavior and product studies.
• Assist with CRM updates, testing, and reporting enhancements.
• Support regional teams with reporting questions, dashboard usage, and tools.
• Develop and maintain automated dashboards to streamline reporting.
• Optimize data workflows to reduce manual processes.
• Improve report accuracy and speed up insight delivery.
• Coordinate and execute client-related projects.
• Communicate with stakeholders and manage action items.

Skills

CRM support

Retail analytics

Excel

PowerPoint

Power BI

Salesforce

English fluency

Data analysis

Education

Bachelor's degree

Tools

Salesforce

Power BI

Tableau

Qlik

Job description

Christian Dior Couture, part of the LVMH group, seeks a Client Insights Coordinator in New York to deliver reporting, build dashboards, and ensure data quality across Americas HQ and Retail teams. The role emphasizes CRM, analytics, and cross-functional collaboration in a luxury environment.

You will manage weekly/monthly reports, develop client insights, and support data-driven decisions while maintaining data hygiene and training partners on tools.