Client Implementation & Support Specialist

Paychex; Saint Petersburg (FL); On-site; USD 30,334 - 41,328; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Paid time off

Job summary

Paychex seeks a customer service representative in Saint Petersburg, Florida, to provide quality service via phone, email, and chat.

The ideal candidate will have strong communication skills, prior payroll processing experience, and detail-oriented abilities. The position offers a starting pay range of $22.02 - $30.00 hourly along with comprehensive benefits including medical coverage and a 401(k) plan.

Qualifications

• Prior Payroll Processing Experience preferred.
• Bachelor's Degree preferred.
• Customer Service experience preferred.
• Strong prioritization skills are preferred.
• Detail-oriented and strong communication skills are preferred.

Responsibilities

• Deliver quality service to Paychex clients via multiple channels.
• Follow up on outstanding items to ensure compliance.
• Identify process improvement opportunities.

Skills

Payroll Processing Experience

Customer Service

Prioritization

Detail Oriented

Communication

Data Entry

Process Improvement

Tax Preparation

Data Analysis

Education

Bachelor's Degree

Tools

Human Resources Information System (HRIS)

Salesforce

Job description

Paychex seeks a customer service representative in Saint Petersburg, Florida, to provide quality service via phone, email, and chat.

The ideal candidate will have strong communication skills, prior payroll processing experience, and detail-oriented abilities. The position offers a starting pay range of $22.02 - $30.00 hourly along with comprehensive benefits including medical coverage and a 401(k) plan.