Client Implementation Specialist

kpaonline; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

KPA is seeking an Implementation Specialist to manage end-to-end deployments of our Environment Health and Safety, Finance and Insurance, and Human Resources software for new customers. You will lead initial site setup, plan projects with clients, and train customer administrators and supervisors to ensure a smooth rollout.

In this role you will work closely with the Client Success team to build strong customer relationships and drive satisfaction throughout the lifecycle, within a diverse,

Responsibilities

• Manage all aspects of new customer implementations on KPA's core Environment Health and Safety, Finance and Insurance, and Human Resources products, including initial site setup and project planning with the customer.
• Train customer administration and supervisory staff and collaborate with Client Success to improve satisfaction across the customer lifecycle.

Job description

KPA is seeking an Implementation Specialist to manage end-to-end deployments of our Environment Health and Safety, Finance and Insurance, and Human Resources software for new customers. You will lead initial site setup, plan projects with clients, and train customer administrators and supervisors to ensure a smooth rollout.

In this role you will work closely with the Client Success team to build strong customer relationships and drive satisfaction throughout the lifecycle, within a diverse,