Client Implementation Manager

kpaonline; United States; Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

KPA is seeking an Implementation Specialist to manage end-to-end deployments of our Environment Health and Safety, Finance and Insurance, and Human Resources software for new customers. You will lead initial site setup, plan projects with clients, and train customer administrators and supervisors to ensure a smooth rollout.

In this role you will work closely with the Client Success team to build strong customer relationships and drive satisfaction throughout the lifecycle, within a diverse,

Responsabilidades

• Manage all aspects of new customer implementations on KPA's core Environment Health and Safety, Finance and Insurance, and Human Resources products, including initial site setup and project planning with the customer.
• Train customer administration and supervisory staff and collaborate with Client Success to improve satisfaction across the customer lifecycle.

Descripción del empleo

Who We Are

KPA helps automotive businesses keep their people safe, protect their operations, and stay ahead of regulatory change with our 3 Pillars for Complete Compliance: Software, Consulting, and Training. Since 1986, KPA has helped automotive businesses navigate the complexities of compliance.

Named as one of Built In Colorado's Best Places to Work for seven years in a row, KPA is made up of talented individuals working together for the greater good. We're here to help our clients build safe, thriving organizations, and we're looking for people with a common goal to help us do it.

Are you looking for a dynamic SaaS and Services company? Do you enjoy helping others and learning new things on a wide variety of topics? If you are looking for an opportunity to establish a career in a well-established and fast-growing company, KPA's Implementation Specialist position may be the perfect fit for you!

The Implementation Specialist is responsible for managing all aspects of new customer Implementations on KPAs core Environment Health and Safety, Finance and Insurance and Human Resources products, including initial site setup, project planning with the customer and training of the customer administration and supervisory staff. In addition to their primary duties, the Implementation Specialist will also work with KPAs whole Client Success team to ensure strong customer relations and increased customer satisfaction throughout the entire customer life-cycle.

Don't meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown some people are less likely to apply unless they meet every requirement. If you're excited about the role but your past experience doesn't align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.

As a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits.

Please note: we may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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