Client Happiness & Operations Lead (Part-Time)

Absolute Storage Management, LLC.; Columbus (GA); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Performance-based bonuses and Incentiv

Regular team recognition events and AW

Unofficial titles like Project Maestro

Résumé du poste

Absolute Storage Management, LLC. is seeking a Floating Assistant Manager (Client Happiness Hero) to support units rental and customer service across Woodruff Storage locations in Columbus, GA. This part-time, 24-hour weekly role emphasizes fast-paced customer interactions and proactive problem solving.

The role covers in-person and phone rentals, upselling moving supplies, and maintaining property office standards while ensuring exceptional tenant experience.

Qualifications

• High school diploma or GED required.
• Experience in sales or retail environment preferred.
• Experience in fast-paced, customer service environment preferred.

Responsabilités

• Assist customers with renting units in-person, via phone, and through marketing opportunities; enhance sales through rentals, insurance and moving supplies.
• Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes.
• Resolves issues professionally and positively.
• Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections.
• Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed.
• Monitors rates, specials, and revenue-related factors.
• Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws.
• If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.

Connaissances

Customer service

Sales

Communication

Cash handling

Formation

High school diploma/GED

Description du poste

Absolute Storage Management, LLC. is seeking a Floating Assistant Manager (Client Happiness Hero) to support units rental and customer service across Woodruff Storage locations in Columbus, GA. This part-time, 24-hour weekly role emphasizes fast-paced customer interactions and proactive problem solving.

The role covers in-person and phone rentals, upselling moving supplies, and maintaining property office standards while ensuring exceptional tenant experience.