Client Growth & Strategy Leader (Hybrid)

WTW; Birmingham (AL); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Paid Holidays

Contributory Pension Plan (401k)

Job summary

Willis Towers Watson is seeking a Client Advocate to lead strategy, manage a book of business, and drive profitability for existing clients. The role requires strong relationship management, negotiation, and leadership skills, with responsibility for RFPs, client presentations, and renewal strategies.

The position offers hybrid work with travel to client locations across the U.S. and requires an active P&C broker license.

Qualifications

• 5+ years of commercial Property & Casualty experience in a client-facing role.
• Experience managing and servicing complex client relationships.
• Must maintain an active Property & Casualty broker license; professional designations preferred (e.g., CPCU, ARM, CIC, CRM, AINS).

Responsibilities

• Retains existing book of business and serves as primary client relationship contact.
• Leads RFP processes and coordinates resources and expertise.
• Drives creation and delivery of client plans and stewardship reports.
• Mentors account team members and drives profitability and retention.
• Negotiates and delivers fee/compensation agreements to clients.

Skills

Relationship management

Client advisory

Negotiation

Presentation skills

Leadership

Project management

Education

Active Property & Casualty broker license

CPCU/CIC/CRM/AINS designations preferred

Job description

Willis Towers Watson is seeking a Client Advocate to lead strategy, manage a book of business, and drive profitability for existing clients. The role requires strong relationship management, negotiation, and leadership skills, with responsibility for RFPs, client presentations, and renewal strategies.

The position offers hybrid work with travel to client locations across the U.S. and requires an active P&C broker license.