Client Growth & Sales Support Specialist

GME Supply

Coppell (TX)

Presencial

USD 42 000 - 60 000

Tempo integral

há 7 horas

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Vantagens oferecidas por esta oferta de emprego

Health, Vision & Dental Insurance with

Company HSA Contributions

Add On Insurance Options: Accident, SD

Free Employee Assistance Program

Generous paid time off

Volunteer Paid Time Off

Retirement Options

Resumo da oferta

GME Supply in Coppell, TX is seeking a Sales Support Specialist to assist customers through our platform, handling order processing and safety program management to ensure smooth, reliable service. You will become an expert on our product range, communicate with clients, support Senior Account Managers, and collaborate with cross-functional teams to drive growth and exceptional client experiences.

The ideal candidate is proactive, detail-oriented, and capable of thriving in a fast-paced

Qualificações

Troubleshoot and resolve customer issues with creativity and resourcefulness.
Maintain regular, effective communication with clients to meet their needs.
Become an expert in GME Supply’s product offering to assist clients.
Collaborate with cross-functional teams to deliver exceptional client experiences.
Provide feedback to Senior Account Managers to drive improvement.
Undertake additional duties to support exceptional service.

Responsabilidades

Process customer orders through the platform and manage order accuracy.
Communicate with customers to provide status updates and resolve inquiries.
Improve overall customer service by identifying pain points and implementing solutions.
Identify opportunities for customer growth and upsell where appropriate.
Assist with safety program management and documentation as needed.