Strategic Sales Support Specialist

Colsafety; Coppell (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Career development

Job summary

Colsafety in Coppell, TX seeks a Sales Support Specialist to assist customers with platform ordering and safety program management, handling order processing and proactive client communication.

The ideal candidate thrives in a fast-paced environment, brings sales support or customer service experience, and collaborates with cross-functional teams to drive customer growth and service excellence.

Qualifications

• Must troubleshoot and resolve customer issues creatively.
• Maintain regular, effective communication with clients to ensure needs are met.
• Experience in sales support or customer service.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Process orders and manage platform-based purchases.
• Communicate with customers to provide status updates and gather requirements.
• Identify opportunities for customer growth and advocate for customers with internal teams.
• Collaborate with cross-functional teams to deliver exceptional client experiences.

Skills

Communication

Organizational skills

Problem solving

Sales support

Customer service

Tools

CRM software

Microsoft Office

Job description

Colsafety in Coppell, TX seeks a Sales Support Specialist to assist customers with platform ordering and safety program management, handling order processing and proactive client communication.

The ideal candidate thrives in a fast-paced environment, brings sales support or customer service experience, and collaborates with cross-functional teams to drive customer growth and service excellence.