Client-Focused Universal Banker: Sales & Service

Truist; Richmond (AL); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k plan

Paid time off

Paid holidays

Job summary

Truist is recruiting a Universal Banker in the United States to deliver exceptional client service and handle standard and complex transactions with accuracy. You will educate clients on digital banking and support sales outreach while collaborating with branch teams to meet needs.

This role requires strong communication, multi-tasking, and willingness to travel for staffing needs, including weekends. Truist offers competitive pay, comprehensive benefits, and opportunities for growth within a

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes.
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Responsibilities

• Provide a distinctive client experience with courteous conversation and transactions.
• Educate clients on digital self-service solutions (ATMs, Online and Mobile banking).
• Support sales by outbound calls and referrals to meet client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Retail Community Bank Leadership routines.
• Attend trainings to expand product knowledge and stay compliant.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new accounts and problem resolution.

Skills

Interpersonal skills

Communication skills

Customer service

Multitasking

PC/software skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Branch automation software

Job description

Truist is recruiting a Universal Banker in the United States to deliver exceptional client service and handle standard and complex transactions with accuracy. You will educate clients on digital banking and support sales outreach while collaborating with branch teams to meet needs.

This role requires strong communication, multi-tasking, and willingness to travel for staffing needs, including weekends. Truist offers competitive pay, comprehensive benefits, and opportunities for growth within a