Client-Focused Teller: Help Customers Grow

Citizens

Spring Lake Heights (NJ)

On-site

USD 29,000 - 35,000

Full time

6 days ago
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Benefits offered by this job

Volunteer time off
Charitable donation matching
Career growth opportunities

Job summary

Citizens in New Jersey is seeking a Teller who greets customers, demonstrates mobile app and ATM use, and delivers personalized advice to help meet financial goals. You will connect customers to Bankers for next steps and follow all policies including cash handling.

The role offers meaningful work with structured hours, 40-hour weeks, and benefits such as volunteering time, charitable matching up to $1,000, and clear career growth opportunities.

Qualifications

  • High School degree or GED.
  • Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.

Responsibilities

  • Greet customers in lobbies and assist with simple transactions.
  • Demonstrate use of mobile app and ATMs to customers.
  • Provide personalized advice and connect customers to Bankers for next steps.
  • Educate customers on Citizens products and respond to questions while following financial policies.

Skills

Active listening
Communication
Customer relationship
Problem solving
Customer-centric
Digital literacy
Flexibility

Education

High School diploma or GED

Job description

Citizens in New Jersey is seeking a Teller who greets customers, demonstrates mobile app and ATM use, and delivers personalized advice to help meet financial goals. You will connect customers to Bankers for next steps and follow all policies including cash handling.

The role offers meaningful work with structured hours, 40-hour weeks, and benefits such as volunteering time, charitable matching up to $1,000, and clear career growth opportunities.

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