Client-Focused Teller & Financial Wellness Guide

KeyBank; Canton (OH); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank is seeking a Teller in Canton, OH, to provide exceptional in-person client service, assist with account transactions, and promote financial wellness conversations with customers.

The role requires cash handling, strong service skills, and knowledge of banking products, with opportunities to transition clients to a Banker for deeper financial planning. Weekend shifts may be required, and compliance with policies is essential.

Qualifications

• Experience in a client service role is required.
• Experience in cash handling is required.
• Proficient with Windows-based PC applications and basic calculator use.

Responsibilities

• Provide excellent client service in-person by welcoming clients and assisting with transactions.
• Balance cash drawer and follow balancing guidelines to ensure accuracy.
• Identify client servicing issues and escalate as needed while maintaining compliance.

Skills

Client service

Cash handling

Financial transactions

Sales & service

Account knowledge

Financial wellness

Education

High School Diploma or GED

Tools

Windows-based applications

Calculator

Job description

KeyBank is seeking a Teller in Canton, OH, to provide exceptional in-person client service, assist with account transactions, and promote financial wellness conversations with customers.

The role requires cash handling, strong service skills, and knowledge of banking products, with opportunities to transition clients to a Banker for deeper financial planning. Weekend shifts may be required, and compliance with policies is essential.