Client-Focused Retail Banking Specialist

Truist; Florida; On-site; USD 34,000 - 44,000; Full time

Job summary

Truist in Florida seeks a Regular, English-speaking teller to provide timely client transactions and maintain accurate records. You will educate clients on digital banking, support outbound calling and Integrated Relationship Management activities, and help customers with their financial needs.

The role requires strong interpersonal skills, accuracy, and compliance, with weekend/extended hours as needed. Teller or cash handling experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to use PC and branch automation software.

Responsibilities

• Provide timely and accurate client transactions and maintain records.
• Educate clients on digital banking and self-service solutions.
• Support outbound calls and cross-sell opportunities through IRM.
• Assist with new accounts and problem resolution as needed.
• Adhere to policies, procedures, and risk controls.

Skills

Customer service

Interpersonal communication

Sales experience

Multi-tasking

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Branch automation software

Job description

Truist in Florida seeks a Regular, English-speaking teller to provide timely client transactions and maintain accurate records. You will educate clients on digital banking, support outbound calling and Integrated Relationship Management activities, and help customers with their financial needs.

The role requires strong interpersonal skills, accuracy, and compliance, with weekend/extended hours as needed. Teller or cash handling experience is preferred.