Client-Centric Relationship Banker

Testing Site - JPMC; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorganChase is hiring a Relationship Banker in a Chase Branch to represent the brand with hospitality and to offer tailored financial solutions. You will acquire, manage, and retain client relationships using your financial knowledge and technology tools.

The role emphasizes meeting clients' financial needs, educating them on digital devices, and collaborating with experts to provide comprehensive solutions. Weekend and some evening hours are required.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable client experiences and elevate service.
• Excellent communication skills, in person and over the phone.
• Ability to resolve client issues with attention to detail and risk compliance.
• Operate within risk parameters and complete required training.
• High school diploma or equivalent.
• Licensing requirements: SIE, Series 6, state registrations; licensing program within 180 days.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Manage assigned clients, meet with them in person or by phone to build relationships.
• Engage in clear, consultative communication to understand client needs.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, ATMs.
• Learn products and procedures to effectively advise on banking solutions.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Communication skills

Regulatory compliance

Customer service

Education

High school diploma

Job description

JPMorganChase is hiring a Relationship Banker in a Chase Branch to represent the brand with hospitality and to offer tailored financial solutions. You will acquire, manage, and retain client relationships using your financial knowledge and technology tools.

The role emphasizes meeting clients' financial needs, educating them on digital devices, and collaborating with experts to provide comprehensive solutions. Weekend and some evening hours are required.