Client-Focused Relationship Banker

JPMorganChase; Pickerington (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker to join a Chase branch, delivering warm, knowledgeable service and leveraging digital tools to assist clients. You will build relationships, tailor financial solutions, and collaborate with specialists to meet clients' needs.

The role requires strong communication, a willingness to work flexible branch hours, including weekends, and adherence to regulatory standards.

Qualifications

• Must deliver memorable client experiences with hospitality and service.
• Strong communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and accuracy.
• Operate within risk parameters and complete training to meet compliance obligations.

Responsibilities

• Put clients first with attentive, friendly service and a welcoming environment.
• Engage in clear, consultative communication to build trust and anticipate needs.
• Assist walk-in and scheduled clients in person and by phone to address financial needs.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to advise on banking solutions and connect to specialists.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Memorable client experience

Excellent communication

Issue resolution

Risk/compliance awareness

Education

High school degree, GED, or foreign equivalent

College degree or military equivalent

Job description

JPMorgan Chase is seeking an Associate Relationship Banker to join a Chase branch, delivering warm, knowledgeable service and leveraging digital tools to assist clients. You will build relationships, tailor financial solutions, and collaborate with specialists to meet clients' needs.

The role requires strong communication, a willingness to work flexible branch hours, including weekends, and adherence to regulatory standards.