Client-Focused Relationship Banker

JPMorgan Chase & Co.

Austin (TX)

On-site

USD 42,000 - 65,000

Full time

9 days ago
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Job summary

JPMorgan Chase & Co. in Austin, TX is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and provide thoughtful solutions using the latest banking technology.

You will help walk-ins and scheduled clients with both in-person and phone interactions, building lasting relationships and a superior branch experience. You will educate clients on digital tools like Chase Mobile App and Chase.com, while adhering to regulatory requirements and bank policies to

Qualifications

  • Customer service experience in banking or retail preferred.
  • Ability to communicate clearly in person and over the phone.
  • Attention to detail and problem solving.
  • Ability to work branch hours including weekends and some evenings.
  • Willingness to comply with training and regulatory requirements.

Responsibilities

  • Put clients first and deliver attentive, friendly service.
  • Engage in consultative communication to understand needs.
  • Assist walk-in and scheduled clients in person and by phone.
  • Educate clients on technology solutions like Chase Mobile App.
  • Learn products and procedures to offer appropriate banking solutions.
  • Adhere to policies, procedures, and regulatory requirements.

Skills

Customer service
Communication skills
Problem resolution
Risk and compliance awareness
Weekend/evening availability

Education

High school diploma or GED
College degree or military equivalent

Tools

Chase Mobile App
Chase.com
ATMs

Job description

JPMorgan Chase & Co. in Austin, TX is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and provide thoughtful solutions using the latest banking technology.

You will help walk-ins and scheduled clients with both in-person and phone interactions, building lasting relationships and a superior branch experience. You will educate clients on digital tools like Chase Mobile App and Chase.com, while adhering to regulatory requirements and bank policies to

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