Relationship Banking Specialist

JPMorgan Chase & Co.; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Austin, TX is seeking an Associate Relationship Banker to welcome clients, offer tailored financial solutions, and connect them with banking technology. You will represent Chase’s brand and culture with hospitality, helping clients navigate products and services.

This role requires the ability to communicate clearly, build trust, and handle walk-in or scheduled visits, while adhering to banking regulations and branch procedures.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to adhere to banking policies and procedures.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in consultative, clear communication to understand needs and build trust.
• Assist walk-in and scheduled clients in person or by phone with tailored recommendations.
• Educate clients on technology solutions such as mobile app and online banking.
• Learn products, services, and procedures quickly to advise on banking solutions.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client experience

Communication

Issue resolution

Regulatory compliance

Time management

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Austin, TX is seeking an Associate Relationship Banker to welcome clients, offer tailored financial solutions, and connect them with banking technology. You will represent Chase’s brand and culture with hospitality, helping clients navigate products and services.

This role requires the ability to communicate clearly, build trust, and handle walk-in or scheduled visits, while adhering to banking regulations and branch procedures.