Client-First Banker: Banking Solutions & Service

JPMorganChase; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in Austin to deliver welcoming, client‑centric service and to support customers with everyday banking, digital tools, and branch operations. You will build trusted relationships and help clients achieve their financial goals while maintaining high standards of compliance and teamwork.

The role emphasizes greeting clients, opening accounts, guiding them through Chase Mobile App usage, and collaborating with the branch team to provide seamless service

Qualifications

• Experience delivering attentive and friendly service.
• Ability to build trusted relationships with clients.
• Comfort with everyday banking transactions and self‑service tools.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, open new accounts, and ensure compliance with policies.
• Assist clients with day‑to‑day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations including cash devices while following procedures.

Skills

Customer service

Cash handling

Relationship building

Technology solutions

Teamwork

Problem solving

Education

High school diploma

Job description

JPMorgan Chase is seeking an Associate Banker in Austin to deliver welcoming, client‑centric service and to support customers with everyday banking, digital tools, and branch operations. You will build trusted relationships and help clients achieve their financial goals while maintaining high standards of compliance and teamwork.

The role emphasizes greeting clients, opening accounts, guiding them through Chase Mobile App usage, and collaborating with the branch team to provide seamless service