Client-Focused Receptionist | Flexible Schedule & Growth

Michael Cardenas - State Farm Agent; Grandville (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Cardenas - State Farm Agent is seeking a friendly receptionist to join the team in Grandville, MI. You will greet customers, answer phones, schedule appointments, and help maintain customer records for a high-volume office.

The role offers training, licensing reimbursement, and a pathway for advancement within a supportive, coachable environment that values work-life balance and customer service excellence.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Michael Cardenas - State Farm Agent is seeking a friendly receptionist to join the team in Grandville, MI. You will greet customers, answer phones, schedule appointments, and help maintain customer records for a high-volume office.

The role offers training, licensing reimbursement, and a pathway for advancement within a supportive, coachable environment that values work-life balance and customer service excellence.