Client-Focused Operations Coordinator & Project Liaison

Renewal; Fresno (CA); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

AD&D Insurance

Disability Insurance

Flexible Spending Accounts

Employee Assistance Program

401(k) Retirement Plan

Paid Time Off / Holidays

Employee Discounts

Job summary

Renewal by Andersen is seeking an Operations Coordinator to bridge clients with the measure and installation crews. You will manage post-sale communications, coordinate schedules, and ensure projects stay on track with accuracy and care.

Ideal candidates demonstrate customer focus, organizational strength, and experience with CRM and scheduling tools, supported by a high school diploma. Competitive hourly pay and a strong benefits package accompany the role.

Qualifications

• 1+ years of professional customer service experience and ability to explain processes clearly.
• Thrives in a fast-paced environment with competing priorities.
• 1+ years of data entry experience; proficiency in Word, Excel, and SharePoint.
• High School diploma or equivalent with strong written/verbal communication.

Responsibilities

• The Primary Liaison: serve as the main contact from post-sale through project release.
• Relationship Management: deliver proactive updates and resolve challenges.
• Documentation Management: collect project assets and generate work requests.
• Schedule Coordination: book technicians/installers and keep projects on schedule.

Skills

Customer focus

Organization & prioritization

Data entry proficiency

Microsoft Word/Excel/SharePoint

Education

High School diploma or equivalent

Tools

CRM systems

Scheduling systems

Job description

Renewal by Andersen is seeking an Operations Coordinator to bridge clients with the measure and installation crews. You will manage post-sale communications, coordinate schedules, and ensure projects stay on track with accuracy and care.

Ideal candidates demonstrate customer focus, organizational strength, and experience with CRM and scheduling tools, supported by a high school diploma. Competitive hourly pay and a strong benefits package accompany the role.