Client-Focused Office Administrator & Scheduling Lead

Home Care Association of America; Metairie (LA); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

401(k)

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Zusammenfassung

Right at Home in Metairie, LA is seeking an Office Administrator to keep the office running smoothly and ensure client shifts are scheduled accurately. This role is often the first contact for prospective clients, so excellent phone and communication skills are essential.

You will coordinate caregivers, process timecards, and maintain client records in ClearCare. Ideal candidates have a high school diploma or equivalent with two years of business experience, strong organizational abilities, and

Qualifikationen

• High school diploma or equivalent with two years of business experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.

Aufgaben

• Answers telephone, takes inquiries or messages using good telephone technique.
• Receives referrals and inquiries on the programs of this company and converts them into clients.
• Maintains documentation of client records in ClearCare, including changes to the care program, caregiver preferences, comments on service and incidents.
• Communicates continually with associates and clients to evaluate service.
• Responds promptly and courteously to all clients’ calls.
• Organize and maintain filing systems, both electronic and paper-based.
• Greet visitors and provide general support to clients and staff.
• Handles interviews and onboarding
• Handle confidential information with discretion and professionalism
• Other general office and clerical functions.
• Compliance
• Other duties assigned by the Manager.

Kenntnisse

Microsoft Office

Communication skills

Organization

Time management

Driver's license

Ausbildung

High School diploma or equivalent

Tools

ClearCare

Jobbeschreibung

Right at Home in Metairie, LA is seeking an Office Administrator to keep the office running smoothly and ensure client shifts are scheduled accurately. This role is often the first contact for prospective clients, so excellent phone and communication skills are essential.

You will coordinate caregivers, process timecards, and maintain client records in ClearCare. Ideal candidates have a high school diploma or equivalent with two years of business experience, strong organizational abilities, and