Care Office Administrator: Scheduling & Client Experience

Right at Home Metro New Orleans, LA; Metairie (LA); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Job summary

Right at Home Metro New Orleans, LA is seeking an Office Administrator to keep the office running smoothly and to schedule client shifts accurately. This role is often the first contact for prospective clients, so superb phone and communication skills are essential.

The position also handles referrals and timecard processing. The schedule is Monday through Friday, 8:30 am to 4:30 pm, with opportunities to develop in a locally owned home care company that values exceptional client care and

Qualifications

• High school graduate or equivalent; two years of business experience preferred.
• Able to work independently with sound judgment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.

Responsibilities

• Answer telephone and take inquiries or messages using good telephone technique.
• Receives referrals and inquiries and converts them into clients.
• Maintains documentation of client records in ClearCare, including changes to the care program and caregiver preferences.
• Communicates continually with associates and clients to evaluate service.
• Greet visitors and provide general support to clients and staff.
• Handles interviews and onboarding.
• Organize and maintain filing systems, both electronic and paper-based.
• Handle confidential information with discretion and professionalism.
• Other general office and clerical functions.
• Compliance
• Other duties assigned by the Manager.

Skills

Communication

Organizational skills

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

ClearCare

Job description

Right at Home Metro New Orleans, LA is seeking an Office Administrator to keep the office running smoothly and to schedule client shifts accurately. This role is often the first contact for prospective clients, so superb phone and communication skills are essential.

The position also handles referrals and timecard processing. The schedule is Monday through Friday, 8:30 am to 4:30 pm, with opportunities to develop in a locally owned home care company that values exceptional client care and