Office Administrator

Right at Home Metro New Orleans, LA; Metairie (LA); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Job summary

Right at Home Metro New Orleans, LA is seeking an Office Administrator to keep the office running smoothly and to schedule client shifts accurately. This role is often the first contact for prospective clients, so superb phone and communication skills are essential.

The position also handles referrals and timecard processing. The schedule is Monday through Friday, 8:30 am to 4:30 pm, with opportunities to develop in a locally owned home care company that values exceptional client care and

Qualifications

• High school graduate or equivalent; two years of business experience preferred.
• Able to work independently with sound judgment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.

Responsibilities

• Answer telephone and take inquiries or messages using good telephone technique.
• Receives referrals and inquiries and converts them into clients.
• Maintains documentation of client records in ClearCare, including changes to the care program and caregiver preferences.
• Communicates continually with associates and clients to evaluate service.
• Greet visitors and provide general support to clients and staff.
• Handles interviews and onboarding.
• Organize and maintain filing systems, both electronic and paper-based.
• Handle confidential information with discretion and professionalism.
• Other general office and clerical functions.
• Compliance
• Other duties assigned by the Manager.

Skills

Communication

Organizational skills

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

ClearCare

Job description

Benefits

• 401(k)
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!

We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!

The Office Administrator is responsible for ensuring the office runs smoothly and that all client shifts are scheduled appropriately. This person is often the first voice a potential client hears when calling about service, so he/she must have superb phone and communication skills. He/She has responsibility for properly handling all referrals and receiving them in an accurate and detailed manner. The Office Administrator will manage activities around caregivers, including scheduling appropriate caregivers to clients, timecard processing and monitoring of telephony system as needed and other office coordination duties.

• Answers telephone, takes inquiries or messages using good telephone technique.
• Receives referrals and inquiries on the programs of this company and converts them into clients.
• Maintains documentation of client records in ClearCare, including changes to the care program, caregiver preferences, comments on service and any incidents that affect RaH.
• Communicates continually with associates and clients to evaluate service.
• Responds promptly and courteously to all clients' calls.
• Organize and maintain filing systems, both electronic and paper-based.
• Greet visitors and provide general support to clients and staff.
• Handles interviews and onboarding
• Handle confidential information with discretion and professionalism
• Other general office and clerical functions.
• Compliance
• Other duties assigned by the Manager.

The desired candidate will possess the following:

• High school graduate or equivalent with two years of business experience.
• Able to work independently, demonstrating sound judgment.
• Proven experience as an Administrative Assistant, Office Assistant, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize tasks and work independently.
• Strong attention to detail and problem-solving skills.
• Have a valid driver's license and use of insured automobile.
• Schedule will be 8:30a-4:30p Monday thru Friday