Senior Care Scheduler & Admin Specialist Flexible Schedule

BrightCare HomeCare; Metairie (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Retirement

Weekly pay

Tap Check

Flexible schedule

ample room for growth

Hands on training

Job summary

BrightCare Home Care in Metairie, LA is seeking a Scheduler/Administrative Assistant to support daily operations, coordinate scheduling, and ensure exceptional service delivery to clients and caregivers.

The role requires excellent communication, organization and multitasking, with hands-on experience using WellSky to manage schedules, documents, and client records. You will match clients with dependable caregivers and maintain accurate records.

Qualifications

• At least 1 year of hands-on experience using WellSky (ClearCare) for scheduling and documentation.
• Excellent communication and problem-solving skills.
• Strong ability to prioritize and manage multiple tasks in a busy environment.
• Compassion, patience, and a sincere desire to improve the lives of seniors and their families.

Responsibilities

• Greet visitors and provide professional, friendly assistance.
• Answer incoming calls promptly and direct to staff.
• Perform general clerical tasks and maintain office supplies.
• Oversee maintenance of office equipment and coordinate with vendors.
• Respond to caregiver inquiries, schedule follow-ups.
• Handle client inquiries with scheduling assessments and timely communication.
• Update and maintain client and caregiver records in WellSky and Excel.
• Support marketing by gathering photos for the monthly newsletter.
• Fill short-term caregiver shifts to maintain continuity of service.
• Manage a high volume of scheduling calls and fill open shifts quickly.
• Match clients with suitable caregivers based on skills and availability.
• Maintain documentation of schedules, client details, and caregiver performance.
• Collaborate with team to resolve client or caregiver issues promptly.

Skills

Communication

Problem-solving

Multitasking

Prioritization

Compassion

Tools

WellSky Scheduling (ClearCare)

Job description

BrightCare Home Care in Metairie, LA is seeking a Scheduler/Administrative Assistant to support daily operations, coordinate scheduling, and ensure exceptional service delivery to clients and caregivers.

The role requires excellent communication, organization and multitasking, with hands-on experience using WellSky to manage schedules, documents, and client records. You will match clients with dependable caregivers and maintain accurate records.