Branch Support Administrator - Commercial Pest Control

Air Comfort, Inc; Southlake (TX); On-site; USD 38,000 - 57,000; Full time

Job summary

A service company in Southlake, Texas, is seeking a dedicated Branch Administrator to manage branch operations efficiently. The ideal candidate will have excellent verbal and written communication skills and at least two years of office experience. Responsibilities include processing information requests, managing customer files, and ensuring accurate reporting. Proficiency in Microsoft Word, Excel, and PestPac is required. The position emphasizes commitment to customer service and maintaining the company's standards.

Qualifications

• Minimum of two years of experience in an office environment.
• Ability to maintain accurate records and reporting.
• Must pass pre-employment and random drug tests.
• Ability to accurately type at least 40 words per minute.
• High school diploma or equivalent.
• Must pass pre-employment and random drug tests.

Responsibilities

• Manage the efficient and effective administration of branch operations.
• Answer telephone calls professionally and efficiently.
• Process information requests from clients promptly.
• Utilize PestPac for maintaining accurate service routes.
• Complete monthly reports for management.
• Process branch purchases and expenses.
• Maintain customer files and support teams as needed.
• Supporting the Sales Team and Management as needed.
• Assisting the Service Team as needed, including purchasing of equipment and chemicals.

Skills

Excellent verbal communication

Excellent written communication

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Typing speed of at least 40 words per minute

Education

High school diploma or equivalent

Tools

PestPac

Microsoft Word

Excel

Job description

Our company is seeking a dedicated and organized Branch Administrator to manage the efficient and effective administration of branch operations. We pride ourselves on our commitment to customer service and our use of technology to deliver superior results. As a Branch Administrator, you will play a crucial role in maintaining our reputation and helping us grow.

Responsibilities

• Answering telephone calls professionally and efficiently.
• Processing messages and information requests from clients promptly and professionally.
• Using PestPac to maintain accurate route lists of accounts to be serviced each month and monitoring routes to ensure timely completion.
• Processing all new account sales, price changes, cancellations, and other revenue-related accounting changes using PestPac.
• Completing accurate and timely monthly reports for management and the corporate office.
• Processing all branch purchases and expenses to ensure correct allocation and timely payment.
• Maintaining customer files, including all associated filing, correspondence, and special requests.
• Supporting the Sales Team and Management as needed.
• Assisting the Service Team as needed, including purchasing of equipment and chemicals.

Qualifications

• Excellent verbal and written communication skills.
• At least two years of work experience in an office environment.
• Proficiency in Microsoft Word and Excel.
• Ability to accurately type at least 40 words per minute.
• High school diploma or equivalent.
• Must pass pre-employment and random drug tests.