Client-Focused Insurance Front Desk Pro

Impact Performance Team; Oxford (CT); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Impact Performance Team in Oxford, CT seeks a full-time Receptionist to be the first contact for clients, prospects, and carriers. The role includes handling calls, emails, and in-person visits while maintaining a welcoming office environment.

You'll also perform administrative duties to support licensed account managers, requiring organization, confidentiality, and teamwork. Two years of office experience and MS Office skills are essential.

Qualifications

• Minimum of two years of office administration or receptionist experience.
• Professional telephone presence with strong verbal and written communication.
• Proficient in Microsoft Outlook, Word, and Excel.
• Tech-savvy and able to learn new software and systems.
• Ability to multitask and manage time effectively.

Responsibilities

• Answer incoming calls, route messages, and greet visitors in a friendly, professional manner.
• Maintain a clean, organized front desk and reception area.
• Process mail and monitor office supply inventory.
• Assist with creating and assembling client materials and policy binders.
• Provide day-to-day administrative support to licensed account managers and agents.

Skills

Customer service

Verbal and written communication

Organizational skills

Multitasking

Team player

Tools

Microsoft Office Suite

Job description

Impact Performance Team in Oxford, CT seeks a full-time Receptionist to be the first contact for clients, prospects, and carriers. The role includes handling calls, emails, and in-person visits while maintaining a welcoming office environment.

You'll also perform administrative duties to support licensed account managers, requiring organization, confidentiality, and teamwork. Two years of office experience and MS Office skills are essential.