Client-Focused Implementation Lead (Onsite)

Lanvera; Coppell (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Three weeks PTO

Health Insurance

401k with dollar matching

Profit sharing

One day remote work

Long-term disability

Job summary

Lanvera seeks an Implementation Project Manager to join our Client Services team. You will lead onboarding and complex implementation projects, coordinating with technical and non-technical stakeholders to deliver successful outcomes.

You will drive requirements gathering, create time estimates, manage change management and migration activities, and track progress in project systems. Excellent communication and organizational skills are essential.

Qualifications

• Excellent client facing communication skills both verbal and written.
• Ability to manage multiple, client facing projects.
• Experience in fast-paced environments and change.
• Ability to comprehend and interpret technical documentation.
• Creation of functional business requirements.
• Proficient in MS Office suite including Word, Excel, PowerPoint, Visio and Project.
• Ability to motivate and encourage project team members.
• 3-10 years of Project Management experience.
• BS/BA degree in applicable field; PMP preferred.
• Experience in Financial Services or SAAS implementation preferred.

Responsibilities

• Manage new customer on-boarding projects with professionalism and detail.
• Execute multiple, complex large scale implementation projects.
• Drive requirements estimation from business needs to SOW acceptance.
• Manage multiple change management projects from inception to completion.
• Manage the change order process for assigned book of business.
• Assemble level of effort estimates with multiple functions and drive targets.
• Maintain project management systems to track, measure and report progress.
• Identify process improvements and advocate for change.
• Maintain comprehensive requirements traceability through lifecycle, from ID to testing.
• Facilitate requirements review meetings for stakeholder approvals.
• Manage system migrations for clients (internal or external).

Skills

Client communication

Multi-project management

Fast-paced environment

Technical documentation

Functional business requirements

MS Office Suite

Team motivation

Time management

PMP certification

Education

BS/BA degree

PMP certification

Tools

MS Visio

MS Project

Job description

Lanvera seeks an Implementation Project Manager to join our Client Services team. You will lead onboarding and complex implementation projects, coordinating with technical and non-technical stakeholders to deliver successful outcomes.

You will drive requirements gathering, create time estimates, manage change management and migration activities, and track progress in project systems. Excellent communication and organizational skills are essential.