Healthcare Front Desk & Admin Specialist I

BestCare Treatment Services, Inc.; Redmond, Northern (OR, KY); Hybrid; USD 22,000 - 28,000; Full time

Job summary

BestCare Treatment Services, Inc. is seeking an Administrative Support Specialist I to provide welcoming front-office support at the assigned location(s). Responsibilities include reception, scheduling appointments, creating client files, verifying information, and data entry.

This entry-level role emphasizes professional demeanor, accuracy, and teamwork, with opportunities to interact with clients and support clinical staff. Travel may be required and a valid Oregon driver’s license is needed.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year of office support and customer service.
• Must maintain a valid Oregon Driver License and be insurable under the org’s auto policy; 21+ with clean record.
• Healthcare experience or bilingual (English/Spanish) preferred.

Responsibilities

• Serves as the first point of contact for clients and others with a welcoming, professional demeanor.
• Attends to client requests with strong customer service and client care.
• Answers and manages calls on a multi-line phone system, transfers, and takes messages.
• Creates client files, verifies data accuracy, and runs reports for billing.
• Schedules client appointments for the team to avoid double bookings.
• Provides general administrative support including collecting payments and verifying information.
• Maintains office filing, supplies, and scanning into the EMR/EHR system.
• Keeps reception area clean and organized.
• May drive to run errands as assigned.
• Performs other related duties as assigned.
• Supports program accounting and recordkeeping per policy.

Skills

Customer service

Office communication

Data entry

Scheduling

Professionalism

Education

High School Diploma or equivalent

Tools

Multi-line phone system

EHR/EMR system

Microsoft Office (Outlook/Word/Excel)

Job description

BestCare Treatment Services, Inc. is seeking an Administrative Support Specialist I to provide welcoming front-office support at the assigned location(s). Responsibilities include reception, scheduling appointments, creating client files, verifying information, and data entry.

This entry-level role emphasizes professional demeanor, accuracy, and teamwork, with opportunities to interact with clients and support clinical staff. Travel may be required and a valid Oregon driver’s license is needed.