Front Desk & Administrative Support Specialist I

BestCare Treatment Services Inc; Redmond (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

BestCare Treatment Services Inc. is seeking an Administrative Support Specialist I to handle front desk tasks, scheduling, and data entry in our Redmond, Oregon location.

You will greet clients, manage phone calls, verify information, and support billing and EMR documentation while maintaining confidentiality and professional service standards.

Attention to detail, reliability, and ability to travel for errands may be required.

Qualifications

• High School Diploma (or equivalent).
• Minimum of 1 year of previous office support and customer service required.
• Experience with healthcare setting preferred.
• Bilingual in English/Spanish preferred.
• Must maintain a valid Oregon Driver License and be insurable for travel.

Responsibilities

• Serves as the first point of contact for clients and others, with a welcoming, professional demeanor.
• Attends to client requests with exceptional customer service.
• Answers multi-line phone system, transfers calls, and takes messages.
• Creates and verifies client files and data accuracy in EMR/database.
• Schedules client appointments for the team and avoids double-bookings.
• Provides billing preparation support and verifies insurance/demographic information.
• Maintains office filing system and ensures confidentiality of records.
• Maintains supply inventory and orders as needed.
• Drives on behalf of BestCare to run errands as assigned.
• Performs special projects and other administrative duties as directed.
• Follows established accounting/reporting practices within the program.
• Prepares and proofs reports, notices, and correspondence.
• Keeps reception area clean and presentable.
• Maintains and documents referrals and communications.
• Other related duties as assigned.

Skills

Customer service

Front desk

Data entry

Office support

Education

High School Diploma

Tools

EHR system

Multi-line phone system

Job description

BestCare Treatment Services Inc. is seeking an Administrative Support Specialist I to handle front desk tasks, scheduling, and data entry in our Redmond, Oregon location.

You will greet clients, manage phone calls, verify information, and support billing and EMR documentation while maintaining confidentiality and professional service standards.

Attention to detail, reliability, and ability to travel for errands may be required.